BUAD104 Montney Summer2008

Business Correspondence - BUAD 104

Spring 2009

Instructor:	Mrs. Kimberly Montney
Phone:	(269) 965-3931, ext 2505 Room C260 in the Classroom building
Office Hours: Online:	Office hours are arranged each semester and will be posted on my office window or by appointment. It is best to contact me via email at montneyk@kellogg.edu I will respond to student email within two working days.
Course Prerequisites:	English 120 or 151
Textbook	Required: Mary Ellen Guffey. Business Communication: Process & Product. Edition: 6th. Publisher: South-Western College. Year 2006
Online Course Features and Requirements	Number of tests: One midterm and one final in which both must be proctored. There will also be a quiz from each chapter required that can be done online. Required on campus sessions: At least twice, to take the midterm and final. Special labs or practicum: None Number of assignments: In this course there will be a variety of assignments in each chapter that will be assigned. They will vary in points and due dates. Estimated time per week: 9 hours Group interaction required: Two to three group sessions are required in this course. Scheduled activities or self paced: There will be a variety of assignments and due dates are clearly posted in the course-at-a-glance segment in the course and can also be found under the academic website. Requirements: Students must have access to the following: Equipment: You will need a computer that is able to access and interact with the Web. For best results, a Pentium or PowerMac with a 56 Kbps or faster modem and 256 MB or more of RAM should be considered the minimal system. Software: You will need one of the following Internet browsers: Microsoft Internet Explorer 6 or higher; Firefox; Mac users may use Safari or Firefox. Internet connection: Home users need Internet access through an Internet Service Provider (ISP) that offers a reliable connection to the Internet. Other requirements: Depending on your home system, you may have to load a variety of plug-ins that will be required to view the online videos in the course.
Course Site:	http://bb.kellogg.edu
Curriculum Statement:	Core abilities A. Create successful human relations through effective communication. B. Develop effective communication through use of accurate grammar, spelling, punctuation, and letter form. C. Analyze various types of actual business correspondence currently used in the business field. D. Sharing of ideas, experiences, and knowledge whereby relevant course material may be expanded. E. Constructing written assignments that will demonstrate ability to use the fundamentals of effective communication. F. Prepare and present materials that will demonstrate ability to use the fundamentals of effective oral communications.
Description	The course is designed to give you a review of the mechanics of English applicable to business in both the written and spoken forms. A review of functional grammar, spelling, and letter layout is included. The primary emphasis is on business letter writing both for content and format.
Objectives	Competencies 1. Communicating at Work 2. Communicating in Groups and Teams 3. Listening and Nonverbal Communication 4. Writing Process Phase 1: Analyze, Anticipate, Adapt 5. Writing Process Phase 2: Research, Organize, Compose 6. Writing Process Phase 3: Revise, Proofread, Evaluate 7. Routine E-mail Messages and Memos 8. Routine Letters and Goodwill Messages 9. Persuasive and Sales Messages 10. Negative messages 11. Employment Communication 12. Preparing to Write Business Reports 13. Organizing and Writing Typical Business Reports 14. Proposals and Formal Reports
Grading	Check the Syllabus and Course Materials link at my website, http://academic.kellogg.edu/montneyk to see a full copy of the Course-at-a-Glance. This outline will give you an idea of the amount of assignments that will be required and the dates that they will be due.
Grading Scale	93.5 - 100% A 89.5 - 93.4% A- 86.5 - 89.4% B+ 83.5 - 86.4% B 79.5 - 83.4% B- 76.5 - 79.4% C+ 73.5 - 76.4% C 69.5 - 73.4% C- 66.5 - 69.4% D+ 63.5 - 66.4% D 59.5 - 63.4% D- 59.4 and below Failing

"I" Grades: Incomplete ("I") is only given for the most extenuating circumstances. All "I" grades should be completed by:

Attendance Timeliness is a valuable asset to take to the job marketplace. The Department of Business has on-time attendance, on-time assignment completion and on-time make-up examinations as priority times in development of course requirements and evaluations. In this course, these issues of timeliness are addressed as follows:
Repeated or extended absences will no doubt jeopardize your grade. In the case of extended illness or hospitalization, each case will be evaluated individually.

When repeated or extended absences reach levels where successful completion of the course is jeopardized, an excessive absence report will be made to the counseling staff. An attempt by the staff is then made to contact the student to resolve any problems. Continued absenteeism may lead to administrative action.

Attendance is important if you expect to do well in this class. It is the responsibility of each student to complete all assignments. Late points (10% of total points of assignment) will be assessed on assignments not turned in on time.

The last date to withdraw from a class and obtain a refund, or the last date to withdraw from a class for a grade of W, varies depending upon the course length, start date, and ending date. Contact the KCC Registrar's office to determine the dates that apply to this course.

Cheating Cheating is NOT permitted. Any students caught cheating will receive NO points for the exam or quiz in which the cheating occurred, and/or will be subject to the disciplinary procedures of Kellogg Community College (at the discretion of the instructor).

Disclaimer
Information contained in this syllabus was, to the best knowledge of the instructor, considered correct and complete when distributed for use at the beginning of the semester. However, this syllabus should not be considered a contract between Kellogg Community College and any student, nor between any student and the instructor. The instructor reserves the right, acting within the policies and procedures of Kellogg Community College, to make changes in course content or instructional techniques without notice or obligation.

Computer Access at KCC It is assumed that students enrolled in this course have at their disposal appropriate equipment and software to complete the course work and communicate with other students. If there are problems with your equipment and/or software, it is possible to come the KCC's Campus and use the open computer lab in the Learning Resource Center. See KCC's web site for campus maps and lab times.

Online Submitting Materials Students will be expected to us e-mail attachments and the blackboard site for this class to submit materials. (Before you are registered for the course you may look at the class site using guest as the id and guest as the password.)

ADA Statement Kellogg Community College does not discriminate in the admission or treatment of students on the basis of disability. KCC is committed to compliance with the American Disabilities Act and Section 504 of the Rehabilitation Act.

"I" Grades:	Incomplete ("I") is only given for the most extenuating circumstances. All "I" grades should be completed by:
Attendance	Timeliness is a valuable asset to take to the job marketplace. The Department of Business has on-time attendance, on-time assignment completion and on-time make-up examinations as priority times in development of course requirements and evaluations. In this course, these issues of timeliness are addressed as follows: Repeated or extended absences will no doubt jeopardize your grade. In the case of extended illness or hospitalization, each case will be evaluated individually. When repeated or extended absences reach levels where successful completion of the course is jeopardized, an excessive absence report will be made to the counseling staff. An attempt by the staff is then made to contact the student to resolve any problems. Continued absenteeism may lead to administrative action. Attendance is important if you expect to do well in this class. It is the responsibility of each student to complete all assignments. Late points (10% of total points of assignment) will be assessed on assignments not turned in on time. The last date to withdraw from a class and obtain a refund, or the last date to withdraw from a class for a grade of W, varies depending upon the course length, start date, and ending date. Contact the KCC Registrar's office to determine the dates that apply to this course.
Cheating	Cheating is NOT permitted. Any students caught cheating will receive NO points for the exam or quiz in which the cheating occurred, and/or will be subject to the disciplinary procedures of Kellogg Community College (at the discretion of the instructor).
Disclaimer	Information contained in this syllabus was, to the best knowledge of the instructor, considered correct and complete when distributed for use at the beginning of the semester. However, this syllabus should not be considered a contract between Kellogg Community College and any student, nor between any student and the instructor. The instructor reserves the right, acting within the policies and procedures of Kellogg Community College, to make changes in course content or instructional techniques without notice or obligation.
Computer Access at KCC	It is assumed that students enrolled in this course have at their disposal appropriate equipment and software to complete the course work and communicate with other students. If there are problems with your equipment and/or software, it is possible to come the KCC's Campus and use the open computer lab in the Learning Resource Center. See KCC's web site for campus maps and lab times.
Online Submitting Materials	Students will be expected to us e-mail attachments and the blackboard site for this class to submit materials. (Before you are registered for the course you may look at the class site using guest as the id and guest as the password.)
ADA Statement	Kellogg Community College does not discriminate in the admission or treatment of students on the basis of disability. KCC is committed to compliance with the American Disabilities Act and Section 504 of the Rehabilitation Act.