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Orientation to Online Learning

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Tips for Success in an Online Course

Just as there are tips for success in the on-campus classroom, there also exist tips for success in the online classroom.

Most people are of the opinion that online courses are easier or do not require as much time to complete as on-campus courses.  Oddly enough, the opposite is true.  If you do not have basic computer skills and excellent studying skills, the online course can be your worst nightmare.  

Here are some tips to avoid nightmares or unpleasant online learning experiences.

Communication Tips | Studying Tips | General Tips



Communication Tips

A significant difference between the online classroom and the traditional classroom environment is that in the online classroom most communication takes place through writing.

The focus on writing as the primary mode of communication in the online course can have many benefits: the written communications you share with your classmates and instructor can actually lead to better relationships and higher quality learning.  Communicating through the written word enables you to think through your ideas thoroughly before presenting them.  You have the opportunity to not only revisit your ideas and modify them, but also to spend the time to make sure your communications express exactly what you want to say.

Some writing skill is required to take advantage of these benefits.  You must feel comfortable expressing yourself in writing. If your writing abilities are limited, you may need to take some additional writing classes before or as part of your online learning experience.

Discussion Boards, Chat Rooms, and Email make online classes a truly interactive way to learn - often more interactive than participating in a traditional class.

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Discussion Boards
Many online courses utilize a communication tool known as a Discussion Board  Discussion boards are a form of group communication that is asynchronous - that is these tools allow you to participate with multiple people at one time when it is convenient for you rather than at a scheduled time.  Discussion boards are a text-based communications system that enables students and instructors to "post", and reply to, messages.

The discussion board groups together messages that relate to the same topic in a "threaded discussion".  For example, if an instructor posts a question, then each student's individual reply is grouped with the original note. 

Everyone's response is displayed for everyone else to see.  Perhaps you are interested in a response written by one of your classmates.  You can post a message that relates to what that student has written and in that way can engage in a dialogue.

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Email
Email is a asynchronous communication tool that normally is used to communicate with individuals rather than groups.  It is almost a certainty that you will be using email to communicate with your instructor and classmates.

Here are some things to keep in mind about email:

  • Double check to whom you're sending email. It can be embarrassing when an email that you meant for one person ends up being read by others. It goes without saying that you will want to avoid this mistake.
  • Using all capital letters in email is equivalent to SHOUTING.  Avoid it whenever possible.
  • Make sure that you use a meaningful subject line so that your readers will have a clear idea of what your message contains. 
  • Messages should be short and to the point (although there are exceptions to this rule, such as assignments that are submitted by email).
  • Do not forward others' messages without asking first.  While you should always write your email messages assuming others whom you don't know may see them, it is considered very rude to forward someone else's message without asking their permission. 

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Chat Sessions 
Some classes will take advantage of a form of synchronous communication called chat sessions.  The advantage of chats is that they allow people in separate locations to "talk" to one another in real time.  You will be given complete instructions on what to do if your class will be participating in a schedule chat session. 

A chat session is like a classroom discussion because the instructor and students are all participating at the same time.  But unlike a traditional classroom discussion, you will all be working in separate locations from your own computers.

As you can imagine, this can sometimes be a little confusing.  You will need to type quickly to express your thoughts.  Chats can also be hard to follow.  Since each contribution displays when its writer finishes typing, it is easy for conversations to be out of order.  Experienced instructors find ways to remedy this: for example, your instructor might ask students to indicate when they have something to say and then call on them to "speak" so the conversation can be more easily followed.

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Netiquette
Netiquette is a combination of Internet/Network etiquette.  Netiquette guidelines are recommended guidelines for personal conduct that apply to all online communications.  Good online manners are vital to a productive and supportive online learning environment. 

Here is a some netiquette guidelines:

Be polite and respectful
It can be tempting to let yourself go in an environment that feels anonymous, but remember that there are real people reading your messages.

Be tolerant of views expressed by others
Your online classroom may well be bringing you together with people from all over the world. Keep in mind that you probably have something to gain from exposure to views and backgrounds different than your own. 

Address the idea, not the person
When reacting to someone else's message, address the ideas, not the person. Again, remember that there are real people on the other end of the modem. 

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Be careful when using sarcasm and humor 
Be careful when using sarcasm and humor, and don't include any obscenities in your messages. Without face-to-face communications, people may take your humor personally, and you never know who may be offended by expressions that are commonplace to you.  Keep in mind that online forms of communication are absent of any emotion.  Many times the instructor cannot determine how a particular comment should be taken.  Be sure to word your communications carefully. 

Do not spam your classmates
Spamming occurs when you or your instructor or classmates receive numerous unwanted messages.  To avoid spamming your class members, do not send email to the entire class when it is unnecessary and do not send commercial advertisements or electronically forward "chain mail" to your classmates. 

Think carefully about what you write
Think carefully about what you write about others.  Always assume that your electronic messages will be forwarded.  Do not write anything that you do not want broadcast to the entire class. 

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Studying Tips

Read the entire course syllabus  
The course syllabus contains all of the information the student needs to progress through a distance learning course.  This includes information about the course description, objectives, and requirements, course meetings, assignments and testing, media and technology used, a course calendar or assignment schedule, and support contact information.

Keep up with your course  
Online courses are time consuming and you need to keep up with the reading and discussion boards.  You should review the syllabus every week as assignments can change and you should keep a calendar of the dates assignments are due so you can plan your study time to have assignments completed on time.  Letting work pile up can leave you with an overwhelming task.  It is easy to feel that you will never get on top of it again. 

Keep in touch with your instructor  
Study the syllabus to understand the instructor’s testing format, grading system and expectations. If you do not understand an assignment or have technical problems contact your instructor right away.

Schedule regular study periods  
If you don’t set aside a specific study time chances are you will fall behind quickly. Select and use the same area if possible, away from distractions.  Study short and often.  Your brain takes in information faster and retains it better if you do not try to overload it.  Decide what your best time is and try to schedule your study time accordingly. You accomplish more when you are alert.

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Set a specific goal for each subject you study  
You will accomplish more, faster if you set a specific goal for each study session.

Set interim goals and deadlines for yourself, and stick to them
Keep a calendar showing the number of weeks in the quarter and mark it off with the amount of work you need to do each week. Mark in the days when you will expect to take tests, submit projects, contact the instructor.  Do not fall behind in your work!  Keep reminding yourself that you will always have more to do near the end of a course than at the beginning.

Be realistic
When you make up your study schedule take into account your work and home schedules and plan for study times you will be able to complete.  Remember the average time per week to spend on an online course is 10-15 hours.  

Start assignments as soon as they are given
A little work on an assignment each day will allow you time to give attention to its quality.  Your workload will be spread out, so you will avoid doing it at the last minute.

Review your notes, assignments and discussion board discussion on a regular basis Reviewing your work on a regular basis keeps you up to date and helps shorten the study time required for quizzes and exams. 

Make sure you have a private space where you can study
This will help lend importance to what you are doing as well. Your own space where you can shut the door, leave papers everywhere, and work in peace is necessary. If you try to share study space with the dining room or bedroom, food or sleep will take priority over studying.

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General Tips

Time commitments
Before signing up for an online course, consider your time commitments. An online class takes as much time as an on-campus class. Many online students write that they spend more time working on their online classes than they do their on-campus classes.

Participate actively
You must participate actively in the class. Most of your instructors will not contact you. You must email your instructor and your classmates if you have questions or comments.  Whether you are working alone, or in a group, contribute your ideas, perspective and comments on the subject you are studying, and read about those of your classmates.  Your instructor is not the only source of information in your course-you can gain great insight from your peers and they can learn from you as well. 

Logon at least four times a week
Most online instructors have due dates for assignments and tests. Many instructors will post weekly messages about due dates and assignments. If you do not logon at least four times a week during Fall and Spring semesters and five times a week during the Summer sessions you may fall behind.

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Do not fall behind
Do not procrastinate. It is very easy to fall behind when you don't have to physically attend a class. Once you fall behind, it is very difficult to get back on track.  Schedule time to log into the course web site and study on a regular schedule.  To promote success, reduce procrastination, and eliminate frustration, schedule regular study time for the course, when you are most efficient and when it is most convenient.

Ask for help
Remember that your professor cannot see you, so you must be absolutely explicit with your comments and requests. If you are having technical difficulties or problems understanding something about the course, you should speak up otherwise your instructor will not know that something is wrong.  Do not be shy.  Although you will not meet with your instructor, he or she will be available to answer questions and offer additional help.  Communicate with your instructor whenever you have a question or a problem. 

Prepare yourself for technical failure  
If you are disconnected from the Internet you may loose your work.  Type and save all writing assignments into a word processor, such as Microsoft Word.  By saving all your work in a word processor, you have the capability to copy and paste into the text box or attach the document to an email.  It is also good practice to print out all your assignments and completed quizzes to access off-line, use as study guides, and as backup.

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Take the program and yourself seriously
Elicit the support of your colleagues, family and friends before you start out on your online adventure. This built-in support system will help you tremendously since there will be times when you will have to sit at your computer for hours at a stretch in the evenings and on weekends. When most people are through with work and want to relax is most likely when you will be bearing down on your course work. It helps to surround yourself with people who understand and respect what you are trying to do. 

Become a true advocate of online learning
Discuss the merits of the process with who ever will listen. In order to be successful in this new educational environment, you must truly believe in its potential to provide quality education which is equal to, if not better than the traditional face-to-face environment.  In discussing the value of online learning, you will reinforce its merits for yourself. 

Take advantage of the anonymity of the online environment
One of the biggest advantages of the online format is that you can pursue your studies without the judgments typical in a traditional classroom.  Unless you are using video conferencing, no one can see you - there are no stereotypes, and you do not have to be affected by raised eyebrows, rolled eyeballs, other students stealing your thunder, or people making other non verbal reactions to your contributions. You do not have to feel intimidated or upstaged by students who can speak faster than you because you can take all of the time you need to think your ideas through and compose a response before posting your comments to your class. 

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Be polite and respectful
Just because you are anonymous does not mean you should let yourself go.  Remember, you are dealing with real people.  Being polite and respectful is not only common sense, it is absolutely obligatory for a productive and supportive online environment.   In a positive online environment, you will feel valued by your instructor, valued by your classmates and your own work will have greater value as well. 

Apply what you learn
Apply everything you learn as you learn it and you will remember it more readily.  Try to make connections between what you are  learning and what you do or will do in your job.  Contributing advice or ideas about the real world as it applies to the subject matter you are studying helps you to internalize what you are learning, and gives valuable insight to your classmates who will benefit from your experience. 

 

To continue the orientation, read about how to access Assistance and the Help Desk.

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Last updated May 01, 2007
learntec@kellogg.edu

 

Learning Technologies, Kellogg Community College, 450 North Avenue, Battle Creek, MI 49017  (269) 965.3931 x2378


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